STUDIO POLICIES

CANCELLATION, PAYMENT, REFUND, PHOTO & CHILDREN POLICY:

Cancellation Policy:
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure.

In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:

-Notification given 24 hours prior to your appointment will receive no charges.

-Notification given 13-23 hours prior to your appointment will result in a 50% charge of the reserved service amount.

-Notification given 1-12 hours prior to your appointment or Failure to show up for your appointment, will result in a 100% charge of the reserved service amount.

*Promptness is expected for all appointments. In the event of lateness, the appointment may be cut short due to other commitments of the therapist. Fees will be maintained per the schedule.

Payment Policy:
SoCal Beauty does not accept cash or checks.
We only accept all major debit & credit cards.
*Note:  We do not have the capability to break bills,
so we can only accept cash if it is the exact amount necessary
for the service/gratuity.

 

Children Policy:

SoCal Beauty does not allow children in the studio without the attendant of an adult that is not receiving a service. We want everyone to be & feel safe at SoCal Beauty. The studio will now deny service if a guest comes to their appointment with a child 12 years old & under without the attendant of an adult who is not receiving a service. The guest will also still be responsible for the full service amount (please remember to utilize our 24 hour cancellation policy to reschedule if needed). Please keep in mind that we are working with very sharp tools and have to maintain a very steady hand while working. Our goal is provide the best possible service while maintaining every guests safety.

Photo Policy:

I give Socal Beauty (DBA), Infinite Beauty Concepts LLC. permission to take and show my before and after photos to other clients. I give Socal Beauty (DBA) Infinite Beauty Concepts permission to post my before and after photos on their website, all social media platforms and for marketing purposes.

Refund Policy:

Our intent is for each customer to be 100% satisfied with our services. Returns and refunds are limited to the following situations:

1. Services received cannot be refunded

2. Product Refunds will only be considered if presented within 7 days of purchase. Products can only be refunded if unused and in its orginal packaging. If product is opened or used it is possible that a restocking fee will be charged. Refunds can only be processed with receipt.

3. No refunds are given for gift card orders.